Advice & Support

Citizen’s Advice (Debt Management)

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers. The Citizens Advice service aims:

To provide the advice people need for the problems they face.
To improve the policies and practices that affect people’s lives.

The service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination. Come along to Crownway Community Centre every Friday between 10.00am – 1.00pm and meet with an advisor for support, advice and guidance on any debt-related queries or problems that you have.

If you need additional or alternative advice and support, please check the St Helens Citizen’s Advice website for more information.

Jobseeking & Universal Jobmatch

Support available with the new Universal Jobmatch system…

Are you currently looking for work, and need support with your job search activities? Job hunting can be difficult, and these days lots of jobs are only advertised online. This can mean if you’re not confident using computers you could be missing out on lots of great opportunities. The internet can act as a big “help wanted” board, bringing together all of the different vacancies that are out there.

Crownway Community Centre has partnered with our local Jobcentre Plus, and we now provide an ‘access point’ for people who aren’t skilled with using a computer, the internet or who are struggling with the new Universal Jobmatch system. A member of staff will be available to guide you through the basics of using a computer, registering an account with Universal Jobmatch and will provide you with access to resources that will aid in your jobsearch activities.

For in-depth support from a dedicated and trained careers-related team, we recommend that you contact Starting Point on 01744 698800 or visit www.thestartingpoint.org for more information. There are local job clubs that you may be able to attend, just ask an advisor.

What to do?

Please contact a member of staff at the Centre, either via phone or email, in order to arrange a time to come in, and we’ll be happy to help. Our number is 01925 222907 or use the Quick Contact feature on the homepage.

Further Assistance

We are also a UK Online Centre and can register you on an internet course in computer basics; this includes the new Universal Jobmatch system. Having created an account, you may continue your learning at home or at another venue at any time. More information can be found here: http://www.crownwaycommunitycentre.co.uk/facilities/get-online-with-learn-my-way/

Local Counselling Directory

Counselling Directory is a confidential service that encourages those in distress to seek help. The directory contains information on many different types of distress, as well as articles, news, and events. To ensure the professionalism of our website, all counsellors have provided us with qualifications and insurance cover or proof of membership with a professional body.

Click here: www.counselling-directory.org.uk

Smokefree St Helens

Help is available every Monday afternoon from 3pm-5pm at Crownway Community Centre for those ready to quit smoking.

Smokefree St Helens are now offering a weekly one-to-one support walk-in session that will help you to: Reduce (smoke less), Cut down (to quit) or Quit (stop smoking).

No need to book an appointment, just come along and find out more from a friendly team of experienced advisors.

To find a service that best suits you, or for more information, please call: 01744 586 247, text QUIT to 61825 or visit: www.readytostopsmoking.co.uk