Testimonials

Always seeing the value in celebrating achievements, we’ve collected together some testimonials from our current and past users to demonstrate the quality of facilities we provide here at the Centre. A lot of work has gone into the building, the services provided and partnerships created since its official opening in 2005, and so we are proud to celebrate the success we enjoy! The following is just a selection of recent testimonials we have requested.

“The Health Improvement Services are in a strong position within the communities of St Helens, and deliver services through a range of unique, suitable community venues across the Borough. Understanding local population cultures, needs and issues is a core part of ensuring that a service ‘fits’ into the local area and is accessed by local people. Crownway Community Centre offers a high quality, friendly, inclusive, affordable, accessible, safe & welcoming environment to deliver sessions to local people within Earlestown and Newton-le-Willows. Situated in a deprived area, their support enables us to engage with local people and offer appropriate services, delivering effectively together with the aim of providing healthier, safer, & stronger communities.”

Claire Glover, Health Improvement Manager, St Helens Council Public Health Department, Jan 2015.

“Crownway Community Centre offers a warm and welcoming venue in the heart of the deprived area of Earlestown. The Centre Manager is a proactive member of St Helens Community Learning Partnership and has been heavily involved in supporting the provision across the whole borough, helping to ensure partners work cooperatively to the benefit of our community… Being able to access local, friendly and non-stigmatized venues such as Crownway Community Centre is crucial to these priorities. The staff and volunteers within the centre embody these priorities through their attitudes, relationships and work.”

Pat O’Brien, Manager, St Helens Adult & Community Learning, Feb 2015

“Previously we ran an Age Concern social club from one of the sheltered schemes in the area. This had been going for many years and it was such a shame that the facility had to be demolished and the club would have to close. Having sought for a new facility and found one with Crownway Community Centre we were able to fund this again. The group is now able to self-fund due to the increase in members which go to Crownway each week to attend. The Luncheon club was started through funding from Coalfields Regeneration Trust. Through that we were able to provide Crownway with equipment for their kitchen to help with the meals. The Luncheon club has been extremely successful having in access of over 20 members attending each week. Its purpose is to provide good healthy meals for senior citizens in the community, to help them remain independent and to feel and be less isolated. We were worried that we would have to close the club due to funding but with the help of Crownway (the Centre Manager and a team of volunteers) we have been able to keep it running. As a result, we have been able to reach out to more people who have started to attend both the Luncheon club and the afternoon social club, therefore increasing our attendances and helping older people in the community.”

June Jones, Secretary of Age Concern Newton-le-Willows, Jan 2015

The centre provides the use of 10 laptop computers and wifi throughout the building, which I use for the delivery of a basic computer class every Monday morning. The meeting rooms and main hall are equipped with multi-media facilities comprising of large screens for video or laptop presentations, with amplification for microphone or sound if needed. I also deliver a popular line dancing session every Thursday evening and up to thirty or forty line dancers enjoy the friendly atmosphere of the Centre and the staff; the cafe facility is an excellent addition for providing drinks and snacks.”

Gordon Blackburn, Trustee & Volunteer, 2013

We have been running a family Stay & Play group for over two years at the Centre; all the staff and volunteers are wonderful and helpful and always open to suggestions on menu changes for the children during Tots Cafe. The Hall is spacious and is always clean for our purposes.”

Cath Bent, Former Stay & Play Leader, 2012

“We have used Crownway to host our meetings on three occasions and the quality of facilities, room, equipment, ambience, stationary, refreshments and service have all been outstanding. Crownway is a warm and welcoming community venue and we intend to use this venue a lot more in the future.”

Cath Lewis, Halton & St Helens VCA (Children & Young People’s VCFS), 2012

“It’s very important to us to be able to meet in a friendly community facility and the Crownway Centre provides just that. Alzheimer’s Society promotes the acceptance of people with dementia in the community and aims to increase social inclusion and reduce isolation of our group members. By running our group in the Crownway Community Café we are mixing with other members of the local community who use the Centre. Our group members feel accepted… like the other users and this is paramount to the work we do. Crownway has so much going on that our group members can get information on the other services they provide and use these as appropriate. We have been really pleased with how our Dementia café has become established there and feel that Crownway is vital in assisting us in the work we do with the people of St Helens and Newton Le Willows who are affected by dementia.”

Denise Adamson, Dementia Support Worker, Alzheimer’s Society, Jan 2015

“We used a room at the centre for a Learning Advocates Network Meeting.  The staff at the centre were very friendly and professional.  They  made us feel so welcome  and responded to any needs we had immediately. The facilities that were provided were of a high standard and the location was very handy for people travelling from a range of locations around the North West.”

Liz Johnston, The Johnston Partnership, 2012

“Crownway Community Centre has proved good friends to Wargrave House School, Newton-le-Willows. Over the last 2 years since we first made contact, they have provided community resources, which we have used on a weekly basis: accessing their community café and other on-site facilities. They have also helped us by offering very successful work experience for a number of our older students, matching their abilities with the work they ask of them. This has ranged from more able students delivering leaflets in the community, to some students working on site with their staff’s supervision to keep the centre and the grounds in a good state. They have shown a compassion and understanding of adults with learning disabilities and also an awareness of how, with proper support, everyone can make a contribution to the community they live and work in. Crownway Community Centre has offered consistent support and meaningful work experience to individual students, giving them a real life taster of the world of work . . . It is a very welcoming environment and we as a Special Needs School would have great difficulty in finding an alternative facility that we could feasibly travel to and from.

Michelle Henegan, Department Lead, Wargrave House School, Jan 2015

Crownway Community Centre provides a safe and welcoming environment to both children and adults. The building is a meeting point/hub for a number of groups. It also offers excellent facilities with a wonderful café area plus rooms enabling outreach help & advice surgeries for individuals and families to discuss in private any problems that they may be having, as well as a range of activities both day and night throughout the week. Within my job the Centre has played a vital role in providing a regular venue for my group for nearly three years. In an area of the borough that was lacking in support for mental health groups the Centre has been a lifeline for many of my group members. The fact that the group can meet in a clean and friendly venue with members of staff that are professional, polite and approachable every week is beneficial to their wellbeing.”

John Crawley, Outreach Worker, St Helens Mind, Feb 2015

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