News Archive for December, 2011

Key Achievements of 2011

As we’re beginning to wrap things up for the Christmas break here at Crownway, we’d like to present some of our key achievements that have been reached during the past twelve months.

We will be closing on Friday 16th December and

reopening on Tuesday 3rd January 2012.

Big Lottery

Carol our Centre Manager has now completed three successful and intensive telephone interviews with Big Lottery Grants Officer, Kerry McGlynn. We were also lucky enough – from one perspective! – to be picked at random for an official visit in late June, where a representative came to Crownway for the day and observed the Centre, its staff and volunteers in action. The result we are pleased to say was very positive, and we received excellent feedback on our progress.

We have specific outcomes that were proposed in our successful Big Lottery Reaching Communities funding bid, and with all of these we are completely on track and in some cases, exceeding our figures and time frame in which to do them. Our objectives revolve around providing opportunities for training, accessing gentle exercise programmes, investing resources into our volunteers to strengthen the support basis of the Centre, improve working relationships with local organisations and operating a Young People’s club. Carol is now underway submitting funding bids to reestablish this club as in its trial run it was incredibly successful.

New Admin Assistant

Crownway generated enough funds from room hire bookings last year to employ a part-time administrator — this allowed Carol to unburden herself of a lot of the paperwork in the office and to focus more on the accountancy and funding side of her role. Craig joined us at the beginning of March and came from another local community centre where he worked in a similar capacity.

Crownway Community Cafe

Environmental Health awarded us a four star rating on the doors which we think is a great achievement. Lets aim for absolute perfection and get those five stars! The Cafe is growing in popularity and is getting more recognition in the local area — tell your friends and family about our facilities and services and help to strengthen community ties — more details about Cafe opening times and whats on the menu in the cafe section.

New Regular Activities & Programmes

This year we gained an influx of new fitness and health related programmes: Fresh Start, Fit4Life, and Shoots Food Co-op which have all proved very popular with local community members. Fresh Start and Fit4Life are on a rolling 10-week and 6-week programme so please register your interest with the Health Improvement Team to be booked on the next run. Shoots Food Co-op is open for more members – please support local fresh produce.

New Volunteers

Crownway gained three new volunteers this year: Ruth who works in the kitchen on Thursdays is a big support in the running of the Age Concern Luncheon Club; Jackie on Wednesdays assists with the Tots Cafe and brings her excellent customer service skills to parents, carers and their children. Finally Terry, who helped over the spring and summer in  caretaking of the building on Wednesdays and assisted weekly in our computer class on Mondays. Thank you to these three for their ongoing support and to all other volunteers who made them feel welcome.

Training & Skilling Up

Crownway wouldn’t be the successful community centre that it is without the support of our dedicated volunteers. Since last year, the majority of volunteers have undergone training to improve their skills and awareness in the following areas: customer service skills, active & effective communication, finding valuing and recruiting volunteers, safeguarding vulnerable adults & children, manual handling, food hygiene, first aid and more….! Over the summer Carol completed an NVQ Level 3 in Retail and Craig finished a Level 2 and 3 in Customer Service.

The majority of volunteers and staff members underwent Fire Extinguisher training in October with K.W. Fire Protection, who delivered a fantastic half-day course in the identification, proper use and handling of fire extinguishers in the event of an emergency. We spent time outside in the chilly autumn air, goggled and gloved on the car park blasting off every extinguisher we are equipped with… and got a few strange looks from passers by! But we all took a strong message away about fire safety and how to handle a fire emergency so it was very much worth it — and we all had fun too!

Other Successes

  • Crownway’s Open Day raised £200.00 for the centre.
  • New partnerships have been forged with local companies and organisations.
  • Cory Environmental, Leigh Community Art Group and Helena Partnerships hosted large events.
  • Worked with St Helens based graphic and web designers, Cultivate Creative to relaunch the new Crownway website.